Q: What does the web site migration service consist of? Will my site be secure?
A: The web site migration service offered by Teknocalli Clouding and Hosting is completely free of charge and involves transferring all your web files, databases and emails from your current provider to your brand new hosting account with us. We will also edit all the settings needed for your websites to be fully operational on our cutting–edge cloud hosting platform.Our techs are completely capable of moving just about any website. With years of work experience in the industry, they are experts in the specificities of our hosting platform, our Control Panel and all other famous Control Panels. For them, moving a custom–built app with multiple custom libraries is as elementary as transferring a simple WordPress–based weblog.
Q: How much time will it take for my site to be moved to your platform?
A: We strive to carry out all web site migrations as fast as possible. Yet, we don’t have a set time frame for web site migrations. There are various facets that you need to take into account – the mere size of your website and the workload of our web site migration staff, etc. We always try to implement each migration in less than 48 hours. With less sizeable sites, our staff usually manages to finish in less than 24 hours.
Q: What info will I be required to provide to your Website Migration Department?
A: We don’t request any sensitive data. We will require, however, the login information for your old hosting account and the name of the website that you would like to migrate.
Q: You will access delicate info. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my site be offline?
A: Your site will work exactly like it did before with your old web hosting provider. As soon as we have finished the transfer, your web site will be configured to work on our hosting platform and we’ll alert you to preview it. If everything is working properly, all you will need to do is edit the NS records associated with your domain. Your web site will be migrated over to us with no downtime whatsoever.
Q: Will my present hosting provider need to provide any information/help?
A: No. We will never get in touch with your web hosting provider about anything. They will not be aware of the web site transfer either.
Q: Which hosting providers can you transfer website content from?
A: Yep. We support all common Linux–based web hosting platforms. We do not support Windows–based web hosting platforms, since we do not offer Windows web hosting services ourselves.Furthermore, we don’t support proprietary website building and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.