Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service staff is qualified to instantly attend to all of our shared website hosting customers’ concerns and support requests. Via our ticket system, it will be easy to send your inquiry and a support staff representative will, no doubt get back to you in less than max an hour. Realistically, practice proves that the common response time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time necessary. Our staff of professionals will undoubtedly be online for you 24x7x365 to react to all your issues and to take care of any situation you will probably have. You also can open a customer assistance ticket from your Website Control Panel or drop a message any time. Also, on business days, you’ll be able to give us a call or make use of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel has a broad knowledge base that is integrated into all parts. In each section, you will find a Help press button that will load for you a group of step–by–step guides on how to take advantage of a selected feature or execute a selected action. Additionally, we have prepared training clips so you’re able to get a better idea of the Control Panel’s interface.