1 hour ticket response
We are devoted to giving a rapid and proper answer to every tech support ticket submitted by a user. Our knowledgeable customer service staff representatives will examine your inquiry and will think of the most effective solution. We offer a 1–hour response time guarantee for all customer support tickets. As a matter of fact, our average support ticket response time has proven to be twenty minutes.
An Exceptional Customer Support Service
Each member of our customer care staff has many years of experience in the shared website hosting market and almost all of them have been with us for at least five years. They all are ready to reply to all your inquiries in the most efficient manner possible.
An Easy–to–Browse Help Section
In the Website Control Panel you’ll find an intuitive Help section where you can get quick tips on how to use our hosting services. You can see the answers to your inquiries in the F.A.Q. database, see more details in the web hosting account management articles or watch the how–to video tutorials.